Privacy Policy

Last updated: February 16, 2026

Overview

JustGust ("we", "us", "our") is an SMS-based travel concierge service. This policy explains how we collect, use, and protect your information when you interact with us.

Information We Collect

• Phone number — provided when you text us, used to identify your account and send replies.
• Messages — the content of SMS messages you send to and receive from JustGust.
• Flight and travel details — flight numbers, dates, and itinerary information you share with us.

How We Use Your Information

• To provide flight monitoring, itinerary management, and travel alerts.
• To respond to your messages and requests.
• To improve our service.

Third-Party Services

We use third-party providers to operate our service, including Twilio for SMS messaging and flight data APIs for real-time information. These providers may process your data in accordance with their own privacy policies.

Data Retention

We retain your messages and travel data for as long as your account is active or as needed to provide our services. You can request deletion of your data at any time by texting us.

Security

We use industry-standard measures to protect your data, including encrypted connections and secure storage. However, no method of transmission over the internet is 100% secure.

Contact

If you have questions about this policy, text us or email privacy@justgust.com.